Invest in the Right Development of Your Customer Support
Discover the Omni-A license that best suits your needs
Only an efficient and fast response from your customer center leads to long-term customer satisfaction.
Make your customer center a place where customers truly solve their problems.
Don't risk losing customers unnecessarily—equip your customer support with the right tools.
You can get Omni-A in various licenses tailored exactly to your needs:
Agent BASIC
INCLUDES
- Inbound calls
- Outbound calls
- IVR
- Mobile application
- Call recording
- Screen recording
Agent ADVANCED
INCLUDES
- Agent BASIC
- Chat / SMS
- CallBack
- CRM integration
- Chat and Voice Bots integration
Agent PRO
INCLUDES
- Agent ADVANCED
- Social media
- WFM integration
- MS Teams
Agent ULTIMATE
INCLUDES
- Analysis of your needs
- Proposal for the ideal solution
- Customized features
- Personalization of key functions
- Premium support
